OnSite Repair extended guarantees can be purchased during the term of the product guarantee with one, two or three year extensions -- for up to four years of coverage from date of product purchase. Following the extended guarantee period, renewal coverage may be purchased for one year at a time as long as the product is supported by Lexmark. Extended guarantees must be purchased before the previous guarantee expires. If you have a product problem call Lexmark's Technical Support Center or submit a request via the web. Lexmark's highly trained technicians will first try to resolve the problem. If your problem cannot be resolved, we will dispatch a Lexmark trained technician to your location (usually the next business day) for product repair. By purchasing an OnSite Repair extended guarantee, a customer is eligible for on-site service during the term of the extension.
